Terms and Conditions

Welcome to Naji Realties Limited, a hospitality company offering accommodations and related services. These Terms and Conditions govern your stay with us, use of our facilities, and any other services we provide.

1. Definitions

  • Accommodation: means the room, apartment, or other living space we provide to you.
  • Facilities: means our amenities, including but not limited to, pools, gyms, restaurants, and bars.
  • Services: means any services we provide, including but not limited to, room service, tour and bookings.

2. Stays

Short stays are stays of 1 to 27 nights. Long stays are stays of 28 nights and longer.

3. Check-in and Check-out

  • Check-in time is 2:00 pm.
  • Check-out time is 12:00 pm.
  • Late check-out may be available subject to availability and additional fees.

4. Room Occupancy

The maximum number of guests per room is 10. This varies according to number/size of rooms. Additional guests may be allowed subject to availability and additional fees.

5. Payment Terms

  • Payment for accommodations and services must be made in advance or upon check-in.
  • We accept strictly electronic transfers. Cash payments are prohibited.
  • A deposit of at least 70% must be made to secure your booking.

6. Caution Fee

Short Stay Guests: It is mandatory you pay your caution fee which you pay before or on the day of your check-in. However, a deposit of 50% of the caution fee can be made, to be balanced before check-in. This covers for any accidental property damages or policy violation fees incurred during your stay. Please note that the fee is refundable if no damages or policy violations exist.

Long Stay Guests: You must pay your caution fee before or on the day of your check-in. However, a deposit of 50% of the caution fee can be made, to be balanced before check-in. This covers for any accidental property damages or policy violation fees incurred during your stay. Please note that the fee is refundable if no damages or policy violations exist.

7. Cancellations and Refunds

  • Deposits are non-refundable for cancellation requests received over 48 hours after payment.
  • Guest who already paid and wants to cancel should note that refund will be done in 5 – 7 working days.
  • Refunds are not offered for no-shows.
  • Should guests leave the apartment before their original departure date, a refund for only the left-over days will be made/reservations for the left-over days will be secured.

8. Liability and Indemnity

We are not liable for any damages or losses arising from your stay with us, except to the extent caused by our gross negligence or willful misconduct. You must indemnify us against any claims, damages, or losses arising from your breach of these Terms and Conditions.

9. Smoking Policy

Our apartment is non-smoking. There are designated smoking areas within the property grounds. Failure to comply will result in an immediate checkout without a refund. We will not tolerate outright disrespect of our property.

10. Conduct and Behavior

You must conduct yourself in a respectful and considerate manner during your stay with us. You must comply with our rules and regulations, including but not limited to, noise restrictions and smoking policies.

11. Right of Refusal

Naji Realties reserves the right to refuse any guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drugs or alcohol, or is behaving in a threatening, abusive, or unacceptable manner to staff, management or the property. For staying guests; We reserve the right to evict any guest who violates the policies outlined in this agreement, including but not limited to, excessive noise, damage to property, or illegal activities. If you are evicted, you will not be entitled to any refund of your rent or other fees.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Nigeria.

13. Dispute Resolution

Any disputes arising from these Terms and Conditions must be resolved through arbitration in accordance with the Arbitration and Conciliation Act (Cap A18) Laws of the Federation of Nigeria 2004.

14. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Changes will be posted on our website.

By staying with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and understand that failure to comply with apartment policies may result in additional charges, loss of access to apartment facilities, or other consequences as outlined in the policy book.